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Do any of the CAME-TV gimbals have a Bluetooth Module?
Currently none of our CAME-TV gimbals have a bluetooth module installed. The gimbal boards do support a bluetooth module but we do not recommend installing one yourself since it may void your warranty....
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How to add service modes to your gimbal using the SimpleBGC software
Service Modes are used to assign button clicks to various gimbal operations. On most CAME-TV gimbals, you can toggle between these different modes simply by clicking on the service button (or joystick)...
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How to set up gimbal Follow Modes from scratch using the SimpleBGC software
When you purchase a CAME-TV gimbal, chances are that it has been pre-programmed with 3 main profiles. And each profile contains its own unique set of follow modes, which you can toggle between...
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How to calibrate Joystick Neutral Position to prevent your gimbal from drifting
Perhaps one of the more common questions we get from customers is "why is my gimbal drifting when it's powered on?." Obviously, a properly balanced and calibrated gimbal will stay put and only move...
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How to change joystick speeds on your gimbal
One of the more useful functions of any CAME-TV gimbal is the built-in joystick/remote control feature. Simply enough, the 2-axis joystick essentially allows you to do seemless panning and tilting...
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Adjust Motor Power to Help Eliminate Gimbal Vibration
All CAME-TV gimbals have been designed to support numerous camera/lens setups. That is, as long as the overall payload does not exceed that particular gimbal's pre-determined weight capacity. However,...
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How to test your gimbal to see if it’s properly balanced
In order to get smooth, steady shots with any of our CAME-TV gimbals, you want to make sure that your camera is properly balanced on them. However, sometimes our customers are so eager to put their new...
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How to Restore CAME-TV CAME-SINGLE Gimbal Stabilizer to Default Profile
On the most part, the CAME-TV Single gimbal can be balanced and fully operated straight out-of-the box. However, with the introduction of encoders, the most minor tweaks in the SimpleBGU calibration...
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Adusting the Roll Bar to Stabilize your CAME-TV Action Gimbal
The CAME-Action for GoPro cameras is a great, compact gimbal that has been designed to balance right out of the box. However, in the event that your Action gimbal is not balancing correctly, there's a...
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Using a Multitester to check the voltage on your gimbal battery
Your card is formatted, talent's in place, and your gimbal is perfectly balanced. And just as you're about to roll camera.... your gimbal's battery dies. But wait? You charged your battery overnight,...
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How do I know what version software to use with my gimbal?
You can download any software to initially connect to your gimbal. After connecting to your gimbal, look at the version of the firmware on the screen (shown in green below). Once you have verified the...
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CAME-Single: Wireless Remote Compatibility Check & Installation Instructions
Last month we released a brand new accessory for the CAME-Single, a wireless joystick that allows you to control its pan & tilt movements remotely. It's definitely been a hit with customers so far....
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How to manually reboot the board on your CAME-Single
Lately, there have been a small handful of customers who have reported that the internal battery on their newly purchased CAME-Single has gone bad. Based on these reports, it is stated that their...
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How to mute audio on your CAME-TV gimbal
The sounds built into the gimbal serve several key functions - notifying you 1) when your gimbal is powered up, 2) when you've successfully switched profiles, 3) when your battery is running out, or 4)...
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What to do when SimpleBGC GUI tells you to upgrade your firmware.
Just going to put this out there right now... DO NOT UPGRADE YOUR FIRMWARE, no matter what the SimpleBGC GUI screen tells you. Doing so will completely wipe out your board and can potentially cause...
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What happened to SimpleBGC Software version 2.55 b3?
It has been brought to our attention that SimpleBGC GUI version 2.55 b3 is no longer available on the Basecam Electronics website. Since this software is developed externally by a third party company,...
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What are the maximum payloads of all your gimbals?
A few common questions that we receive from customers regarding our gimbals are (A) Does my camera & lens combo work? and (B) What is the gimbal's maximum payload? Though this information can be...
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Restoring your gimbals’ boards to their default profiles (7800/Mini 2)
As stated in the documentation within the product packaging, adjustments made to the SimpleBGC software settings are strongly discouraged. Making the wrong adjustments can bring confusion to the board,...
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Will my camcorder work with the CAME-Single?
Since its release, the CAME-Single has proven to be one of our most popular products. A large reason behind this is its compact form factor, and its ability to stabilize many smaller-to-medium size...
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Do you have any support for customers based in the United States?
Customers based in the United States who have received an RMA # for a product return or exchange can send their product(s) to CAME-TV's US-based support facility. Related Posts:What is your Warranty?...
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